Privacy Policy

1. Introduction

Imagineit ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for software development projects.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project requirements and specifications
• Communication preferences
• Payment and billing information
• Technical requirements and system specifications

2.2 Technical Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2.3 Project-Related Information

During the course of providing software development services, we may have access to your business data, user data, and proprietary information as necessary to complete your project. We treat all such information with the highest level of confidentiality.

2.4 Face Data and Images

Certain applications we develop and operate — including Coco Face — collect and process face data in order to deliver their core features. Specifically:

• What is collected: When you use an app feature that requires it, you voluntarily submit a photo or image that contains your face. The app does not collect facial geometry, biometric identifiers, or Face ID data.
• On-device processing: The submitted image is first processed entirely on your device by a local AI model. No raw image is transmitted for processing — only after local analysis is the image associated with your result and stored.
• Purpose: Your face image is used solely to perform the app's intended classification feature (e.g., determining which animal your appearance most resembles). It is not used for identification, authentication, advertising, or any other purpose.
• Storage: Your submitted image and the corresponding result are stored in our secure database so that you can revisit your past results within the app. This storage is tied to your account and accessible only by you.
• Retention: Your face data (uploaded image and associated result) is stored for as long as your account remains active, so that you can access your past results at any time without re-uploading. We store it for the duration of your active account because the core feature of the app is to let you revisit and share your results. If you delete your account or manually delete a result, the data is permanently and immediately removed from our systems. We do not retain face data beyond 30 days after account deletion.
• Third-party sharing: Your face data is never sold, licensed, or shared with any third party for any purpose whatsoever.

All face data is handled with heightened security controls given its sensitive nature. Access is restricted to authorized personnel only, and all stored images are encrypted at rest and in transit.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our software development services
• Communicating with you about projects, updates, and support
• Processing payments and managing billing
• Analyzing website usage to improve user experience
• Sending newsletters and marketing communications (with your consent)
• Complying with legal obligations and protecting our rights
• Detecting and preventing fraud or security breaches
• Face data (where applicable): Used exclusively to deliver the specific feature for which it was submitted (e.g., animal similarity classification in Coco Face). Face data is never used for advertising, profiling, or any secondary purpose.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and infrastructure services (AWS, Google Cloud, Azure)
• Payment processing and billing services
• Email marketing and communication platforms
• Analytics and website optimization tools
• Customer support and project management tools

4.2 Face Data — No Third-Party Sharing

Face data collected through any of our applications (including Coco Face) is never shared with, sold to, or disclosed to any third party under any circumstances. It is not provided to analytics providers, advertisers, or any other external party.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with encryption at rest
• Multi-factor authentication for team access
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Secure development practices and code reviews

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. We also use Google Analytics to analyze website traffic and user behavior.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Contact Information: Retained while you remain a client and for 3 years after last contact
• Project Data: Retained for the duration of the project and 5 years thereafter for support purposes
• Financial Records: Retained for 7 years as required by law
• Website Analytics: Typically retained for 26 months
• Face Data (Coco Face and similar apps): Retained for the duration of your active account. We store face data only so that you can access and share your past results within the app — this is the sole reason for retention. Face data is never retained beyond 30 days following account deletion. You may permanently delete individual results at any time from within the app, and all face data is immediately and irreversibly removed upon account deletion.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to processing of your information for marketing purposes

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party services such as GitHub, Slack, or project management tools as part of our development process. These services have their own privacy policies and terms of service.

10. International Data Transfers

As a software development company, we may work with clients and partners globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information during such transfers.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: